Your Satisfaction Matters

At PastorelliSport.ca, we want you to love your purchase. If for any reason you are not completely satisfied, you may return eligible items for a full refund within 14 days of your purchase date. To begin the return process, please contact us by email, and our team will guide you through the next steps.

Conditions for Returns

Returned items must be in their original, unused condition, complete with packaging and tags, and suitable for resale.
Please note that return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure your return is received safely.

Full Refund Assurance

Once your return is received and inspected, we will process a full refund of the purchase price using your original payment method. There are no hidden fees or restocking charges — just a straightforward refund process.

Exceptions to the Return Policy

For reasons of health, hygiene, and product integrity, certain items are non-returnable and non-refundable. These include, but are not limited to:

• Toe shoes

• Underwear

• Bodysuits

• Other intimate or personal-use items

We appreciate your understanding, as these policies are in place to ensure the safety and comfort of all our customers.